This week’s question comes from Jennifer, an office manager. One of the users in our company tried to login using the new multi-factor authentication and received an error message. Why did an employee receive an error message trying to logon to VisionPayroll.com? Answer: Error messages are generated for a variety of situations. Below is a list of error codes that explain the errors and the steps needed to resolve them:

[table id=25/]

Contact Vision Payroll for Further Assistance with Logon Errors

Contact Vision Payroll if you cannot resolve your errors using the above table.