April 22, 2016
Trouble Logging In to Run Payroll?
Filed under: News
Vision Payroll

If you’re having trouble logging in to run payroll, please clear your cache.

Using Internet Explorer

  1. Open Internet Explorer.
  2. From the Tools menu choose Internet Options.
  3. On the General tab, under Browsing history, click Delete.
  4. Un-check the Preserve Favorites website data box.
  5. Check the Temporary Internet files and website files, Cookies and website data, and History boxes.
  6. Click Delete.
  7. On the Privacy tab, under Settings, click Sites.
  8. In the Address of website: box, type onlineemployer.com
  9. Click Allow.
  10. Click OK.
  11. Click OK.
  12. Close all open versions of Internet Explorer and reopen to apply updates.

Using Google Chrome

  1. Open Chrome
  2. Press Ctrl+Shift+Del
  3. In the dialog that appears, select the checkboxes for Cookies and other site and plugin data and Cached images and files.
  4. Use the menu at the top to select the amount of data that you want to delete. Select the beginning of time to delete everything.
  5. Click Clear browsing data.
  6. Close all open versions of Google Chrome and reopen to apply updates.


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